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The PSC’s decision is a compromise to AT&T’s requesrt that it no longer deliverr the phone booksto customers. AT&T Florida told the PSC that eliminatin g the automatic distribution of the residential whit pagesis “an environmentally green endeavor and a cost savingg measure” and that providinb a paper copy of the directory is “a inefficient use of resources in these toucyh economic times.” But commissioners also were worried about how it mightt impact customers’ ability to access said PSC Spokeswoman Kirstej Olsen.
Instead of doing away with therule altogether, commissionersd agreed to give it a trial run, during which time it will gathef customer feedback. “Today’s decision allows the PSC to asseses the practicality of discontinuing printed residential directory delivery, while continuinb to provide directories to customersx who want a copy,” PSC Chairmamn Matthew M. Carter II said in a news As part ofthe agreement, AT&T must put a toll-freee number on the cover of the Yellow Page that directs people to call if they want a Whiter Pages. The directory will stilp be provided for free to thosd whorequest it.
AT&T Florida woulrd not disclose just how much money the waiveewill save, citing confidentiality, accordinyg to its request to the PSC. AT&T Floridaz already has begun a program to provide its Yello Pages and residential listingson CD-ROk in certain areas of Florida.
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